On Red Nose Day, Comic Relief digital strategy included collaborations with WattPad, YouTube stars, and a Snap Chat Live story. NPF Synergy focuses on Comic collaboration with WattPad that enable them to build a new fan base using an unexpected platform to connect with new audiences. As NPF Synergy point out to the statement of Tender CEO on brand tie-ups: the key is finding a way for brands to communicate with users in an “accretive way” that does not “disrupt the users’ experience”. And Comic Relief was able to access the platform without disrupting user experiences with their partnership with Leigh Ansell’s, a 21-year-old Wattpadd writer who have her own built-in fan base.
#tip: Branding collaborations is a strategy that you might need to consider in your digital marketing mix.
Currently, an emotional ad running on TV with cancer survivors and their families saying “thank you” to all donors and contributors who funded the cancer research. The ad was made simple with only a real cancer survivors telling their stories and sending their appreciation to the audiance. A very heart capturing ad emphasising the role of donors in saving lives.
The Ad was integrated with social media campaign that aims to engage people into conversation and encourage them to leave donations to the charity. Content in its own can be very touching, but engagement play a greater role in outreaching more people.
People are seen in the parks, police stations, shopping malls catching Pokemons, the new craze and sensation for tech games lovers. The game has been downloaded 7.5 million times from Google Play and the iOS App Store in the U.S., Interestingly nonprofit business innovatively embraced the hype, and highjacked the app to attract more people to their causes, starting from snapping pictures to Pokémon that they found in their charities location, or they might be lucky enough to be a Pokestop, or by simply going to those Pokestops to advertise for your charity.
“Click Consult has won one of marketing’s most prestigious awards – The Drum Search Award for Best Charity/Not for Profit Campaign for SEO – for its innovative search campaign for Oxfam Unwrapped, featuring social media, earned media and design work.” SEO can play a great role when used correctly, together with blogger engagement and social amplification. When the charity’s website is easy to navigate and reach through the search engine, it makes easier to foster a conversation with the potential donor. Many high profile charities are now using SEO tools to outreach to more audience and to increase awareness on their cause.
My favourite video from the London Marathon is, hands down, this Parkinson’s UK video published on Facebook immediately after the run. It’s a moving, funny and captivating story told by a father and his daughter. And here is the effect of the post according to the third sector website:
“The video has been viewed over 41,000 times and has had a reach of 172.5k. They also saw a significant increase in donations to John’s fundraising page, which they attribute in part to this post. John had raised £4,750 before the post went out, and since the post has raised an extra £6,560 (not including gift aid)”
In the article, Kirsty Marrins shares few helpful insights based on how charities connected with their fundraisers at London Marathon this year:
- Building up case studies based their runners to be shared on social media.
- Sending a personalised social content to their London Marathon runners
- Posting real time interviews and media
- Sharing post-event stats and information.
The case of Belle Gibson has resurfaced today as she is facing a legal action in Australia over “deceptive conduct”, that may cost her and her company “The Whole Pantry” around a million. The blogger was very popular and gained people trust through social media, and she promised charities donations, raised through her app and book, which has never been made. Questions had been raised that led to the discovery of her faking her illness , a brain cancer, to gain more sympathy. Even more troubling the fact that she pretended to get cured without conventional treatment, through simply an healthy lifestyle and diet, misleading many of her followers who might had left their chemotherapy as a result of her statements.
It has been suggested she suffers from Munchausen Syndrome, a psychiatric disorder for which people fake illness to draw attention and sympathy (named after the 18th century German baron famous for embellishing tales of his military exploits to anyone who’d listen), and interestingly but not surprising, if that were true, she would appear to be not the first blogger to suffer from such problem. Another famous cases include Lacey Spears, who went to the extreme of killing her own child to gain media attention, Kaycee Nicole, who used to pretend to be teenager with Leukaemia! Trust in the space of Internet is valuable and volatile currency, and the lack of proper screening is not uncommon characteristic for online personalities. Charities need to be aware of this fact when approaching influencers.
Today an article by Rohan Hewavisenti advised charities to take advantage of twitter as a fundraising tool, highlighting an interesting advantage of the platform. He listed few examples of success, like the Cancer Research UK campaign #nomakeupselfie, which raised over £8m, or the #icebucketchallenge which helped in raising over £ 7m for amyotrophic lateral sclerosis, to which it can be added the more recent and interesting case of Laura Darrall, whose campaign #itaffectsme, aimed to raise awareness for mental health issues, went rapidly viral.
The article points out how there are “no restrictions or permissions required to fundraise via Twitter or other social media”. He might refer to a new regulation, the “Fundraising Preference Service” that unable people to opt out from all telephone and mail fundraising.
The video is part of a fundraising campaign that went wrong.
Two American siblings decided to rise money for Glasgow as they proclaimed “we are planing to participate with local youth, sharing a message of hope and goodwill with energy and enthusiasm”. According to them “this could turn the situation around” for Glasgow referring to the poor state of the city and the Glasgow effects.
The video went viral reaching the Scots who were angered and offended with the siblings’ description of their city. Most likely they just wanted to raise a money for a nice trip to Glasgow, and maybe volunteering for a bit, but they didn’t expect that their message will reach out the scots turning them into unwelcome guests. Lesson: plan and research your content before it goes live.
The video shows two famous Swedish personalities trying to pay food with likes.
UNICEF viral campaign “Likes don’t save lives” in 2013 took a direct approach to remind people that liking or retweeting does not mean donation. People often tend to view social media as entertainment source rather than a serious platform for donating their money. People believe that they helped by clicking the “like” button. UNICEF’s ad helps in raising awareness to not stop at clicking but to go further and act. The ad was extremely successful and it helped the vaccination of 637 324 children against polio, showing that social media can educate and effectively reach people.
Matt Collins pointed out in the guardian how the high volume of messages exchanged at any time on social networks makes the charity only able to reach 2.6 % of their audience with their message, and victim of a staggeringly high bounce rate, going as far as suggesting to abandon social media marketing altogether. His article touches many aspects that are probably true and not just for charities: recently DeRay McKesson hoped he can turn his 330,000 followers into at least 20,000 votes in the mayoral race for Baltimore,obtaining instead a mere total of 3077. Does this mean that social media shouldn’t be used by charities or organisations? Going back to UNICEF success with their campaign, one may argue that it was mainly to be attributed to UNICEF established name, however I believe being aware of social media limitations and specificities informed the campaigned and in doing so enabled the organisation to best capitalise on their social media presence.
A campaign has been lunched by Collab supporting Teen Cancer America to spread the word about the teen cancer on Facebook, YouTube, Instagram, and Vine. They requested from their audience three things: (1) To post a “ROAR” photo or video (2) To tag three friends and ask them to do the same (3) To tag the campaign name along with the specified channel.
They also went further by asking 7 Influencers to be part of the campaign:
- Brendon McNerney (Vine: 405.7 K followers)
- BigCatDerek ( Vine: 1.1M – Youtube: 46,932 subscriber)
- Julia Abner (Vine:107K- Instagram:9,500)
- Woodsie (Vine: 242.5 K- Youtube: 18,021- Facebook: 66,424- Twitter: 3463)
- Natalia Lopez (Youtube: 7653- Instagram: 12.8K)
- Joey Ahern (Vine: 580 K- Twitter: 13.7 k)
- TheyLoveArii (Youtube:380,038- Twitter: 93.9K)
Teaming up with influencers will help charities in reaching new people and extending their network. To do so, (1) charities need to identify channels and influencers with whom their audience is highly engaged and (2) to carefully plan how they can work with the influencer to create a strategic partnership.